[PC] Plants vz Zombies - "We could not activate on this computer"

Hey, all.

Wanted to follow up on this one. This issue is not one support can resolve for you. Having support send players to the forums won't get it fixed either as Community Managers cannot fix these types of issues. These are fixed by the games teams for each game.

This issue has been escalated as this error has affected more than just this title. Once there is an update on this one we will post that info here!

Cheers!

It simply takes too long. This is a game (most) people paid for and cannot play it. Wow.

Hi, I have the same problem as you, did you manage to solve it. I've been losing my mind over this problem for a month

Hello, it's a same issue here about few days. Anything was I try just not working.

Has any1 found a f

ix for this??

I just bought plants vs zombies 1. However it is not letting me play it. It is asking me to put a product key 

So, how long could it take to fix this problem? Its ongoin for over a month now... :/

Hello, All

We wanted to follow up on this one. Can you confirm if you have followed the following steps to see if these resolve the error?

Delete EA License Files:

• Make sure the EA app is closed.
• Press the Windows key and "R" at the same time.
• Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
• Enable View Hidden Files and Folders
• Delete all files in the "License" folder.

Please clear your temp files:

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
• (If some files or folders can't be deleted, reboot and try again.)

Log back into the platform you play on, repair the game, and launch again. If you get the same error, please post the following

• Attach the EA App Error Report ID Here
• The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
• Screenshot of your give still giving the error(s)