[PC] PvZ GW 2 Missing Character Upgrades for Mastered Characters

Hey, im having this issue wt my maxed out necrose which for some reason hasn't unlocked 2 upgrades :( not the only char wt this problem but the one that bothers me the most

Do you know a way or someone to refer to help obtain these missing upgrades? I saw someone who reset their account which ended up letting them get the upgrade again which worked.

Hey, @TTVBaldman2277 I am happy to hear that it was fixed. Not slow no. Busy.  Lots of boards. Lots of games. Many, many players and issues to look at. As we are not live support, we don't do a lot of one on one replies all the time.

a little slow to the response eh

this one fixed itself idk how, but the other one for my imp z7 is still a problem

It happened to me again, but slightly different instead of just straight losing an upgrade a second speed upgrade for Chomper replaced the health regen delay upgrade. Game PVZ GW2 platform PC off steam happens all the time on 8/3/2024. This issue appears to have existed for quite a while and is extremely aggravating.

do you need anything else?

Playing consistently with no missing levels or XP, but it happened when I was moving around upgrades. I am just missing the upgrade here are screenshots.  

Hey, folks

Can we please get more information on this?

Are you missing levels, XP, or upgrades after matches or after you log into the game?

Have you been playing consistently when this happened, or did you stop playing and then jump back in?

Bro any fix for this I have the same issue