PLEASE CAN I GET HELP, I want to restart my progress on pvz gw2

I have been dealing with EA SUPPORT for too long, I have been asking for days and week. Even 4 years for my game to be restarted because my game can't open.

I get the warning, cant connect to EA servers. And I know why but they wont help me.

Before I say what I did. I have tried everything, DNS, cache all the network tricks that you can do even services and non of it works

I've gotten a new pc since last time, new router and still same issue

The reason why it wont open, I have too many packs. I'm being so dead **bleep** I got like 40k packs and now every time the game open it doesn't work

My prediction is there is much data that the server just refuses. 

I have tried new steam accounts and buying the game, new EA accounts and buying the game, VPN so it hopefully doesn't reconnect me to my cloud save, again and again. I get reconnected to my cloud save on there servers and I just get denied in. And the annoying thing is after asking EA support for help. They apparently lack the power what could be true, but don't know who is next in the chain of command who can actually help me. I've seen successful account reset. Can a community manager or just someone help me with restoring my game. I don't need my save back I just want a full wipe.