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MeAsAlways_real's avatar
MeAsAlways_real
Rising Newcomer
30 days ago

PvZ Battle for Neighourville keeps crashing on startup

The game crashes somewhat after the window titled "splash screen" disappears. 

This always happens, there is no crash report window poppin up or anything. 

The picture shows the last thing the game is showing before the crash.

I already did the EA anti cheat install and repeairing, emptied the cache, clean booted. reinstalled every EA related thing.

I genuinely need help with this, I bought a game I can't play.  

3 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    23 days ago

    xSala_96​ I'm sorry to hear the game is also crashing for you. According to what we can see in the screenshot, it seems that you're having problems with the EA anticheat. To fix that, there are some steps you can try in this article that you can try.

    Let us know if that helps.

  • I have the same issues but  my error it s different

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    28 days ago

    Hey there, 

    I'm sorry to hear that you're having problems launching the game. I see that you mentioned there's no error message after the crash. Since there's no error message, could you please share a DxDiag? That might give us a better idea of what's causing this. 

    How to gather information on your PC using DxDiag

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