I was pretty content w/ my purchase for a few months untill lately, the game suddenly stops working. The game simply crashes while loading, goes black and have a pop-up stating 'PvZ Garden Warfare 2 has stopped working'. I've tried fixing, reinstalling but no dice so far.
I have attached the DxDiag file. I hope there is a solution to fix this.
There are slightly newer drivers available for the 970.
http://www.nvidia.com/Download/index.aspx
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If it worked before but now doesn't. Try to:
Rename (or delete) the \Documents\Plants vs Zombies GW2 folder
This will create a new batch of files on the next launch and default all settings.
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P1: GW2.Main_Win64_Retail.exe
P2: 1.0.3.0
P3: 56f0b492
P4: shcore.dll
shcore.dll is a windows 8~10 file.
It also mentions numerous other crashes by windows desktop and task manager.
You may try:
sfc /scannow
https://support.microsoft.com/en-us/kb/929833
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http://www.tenforums.com/tutorials/7808-dism-repair-windows-10-image.html
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth <--- the important one as it actually will fix problems if it finds them
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Windows 10 also comes with a built-in reset function. In one mode it reinstalls windows but keeps all your data.
This is the rest function you tried?
http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options
under "Reset your PC"
"Keep my files" is usually the one you want.
This should be essentially reinstalling Windows 10 fresh. All installed programs are no longer installed but data files all remain.
If that's the reset you already tried... perhaps try a fresh install from the Windows 10 disk. ISO images are available freely from microsoft just make sure you get the right version for the license you have.
mmmm... Do any other games cause you problems? If you don't have any others you can maybe use a Benchmark tool like Furmark to test.
shcore.dll shcore.lib..... I can't seem to find any related crashes for anybody on google on any game or app really.... I'm basically guessing these have something to do with graphics in windows going by google results.
... If it fails other games/benchmarks. Maybe double check that the power supply is properly connected to the 970, nothing came loose or anything like that.
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When the game loads then crashes. Afterwards does it create a new Documents folder for PVZGW2? Possibly you can try forcing borderless mode or something.
edit with notepad.
\settings\PROF_SAVE_profile
Borderless:
GstRender.FullscreenMode 2
GstRender.FullscreenScreen 1
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You may contact EA here because I'm not coming up with anything solid anymore.
https://help.ea.com/en/contact-us/new/
*please let us know if you manage to solve it and how.
