Rank hacked to 6969, need multiplayer stats reset (PVZ Garden Warfare 1)

Hello, My rank in Plants vs Zombies Garden Warfare 1 was maliciously changed to 6969 by another player’s hack in a public match. The normal max rank is 313, this is a well-known old exploit. I bought this game on Epic Games, and I never used cheats myself. Now my multiplayer stats are broken, I cannot gain XP or unlock upgrades. Could an EA support staff help reset my multiplayer stats? I have attached the screenshot. Thank you.