Hello : )
Here's something I've once read some time that people did to fix this problem.
Find the "userdata"-folder and delete it
It's either in the folder where you installed your game, in the "ProgramData"-folder or in %appdata%
Reboot after that and try launching the game again.
I hope this works for you. If not, we'll think of something else : )
Same problem file isn't where it should be I do have another folder for pvz from popcap games that does have the file, tried deleting it but didn't help & yes I have it set to show hidden files & folders, problem started after RS5 Windows 10 & a java update. Plz help!
Community Admin@Colt44Walker Hi, can I check the file location for the folder you did delete?
Can you try repairing/reinstalling the game and see if that has any effect? Assuming you're on Origin you can start the repair by right-clicking the game panel and choosing the appropriate option.
Thanks.
Hi I have uninstalled & reinstalled the game & run the repair at least 5 times, I have had this problem happen twice before & was able to fix, I don't know why I can't this time, the userdata file keeps returning to programdata/popcap games/plantsvszombies/userdata after uninstall & deleting that folder even. I have tried everything I can think of, If you wish to ck it with teamviewer I'm up for that just let me know when we can hook up thanx. P.S. I just tried again twice uninstalling, then deleting all plantvs.zombie files I could find including the popcap ones & still get file too short error
I think we will both be old dead zombies before they ever get back to this problem, I guess it's just not a priority for them & I guess buying any more games from them won't be on the top of my list either, too many other game sites out there that take really good care of their customers.
GOTY edition does the same thing. I have been a senior software engineer for 20 years. I've tried deleting the .dat files (the whole userdata folder). I've tried repairing the installation via the Origin application by right-clicking on the game and clicking Repair. I've tried rebooting after each step. It's just lazy programming and inability or unwillingness to fix their own bugs. It regenerates a userdata folder with broken .dat files. One of them is 0KB. That file is too short. It's the last file that was created. Apparently my kid made a new user and the game closed without properly saving the file. I see some other user, in the past, using Steam, disconnected their Steam account before launching and then it didn't regenerate/recreate the broken .dat files. But I can't do that same fix here. This is broken. And it is a big bummer because I have a 4 year old that's been asking about it every single day for the past 13 days and I finally took an extra hour to really look at it.
The guy with the Steam account gave me an idea. So, I disconnected "Origin cloud saving" (right click on the game in Origin, click settings, then shut off cloud saving), then deleted the userdata folder, then restarted the game. When it started, it didn't go out to the cloud (which causes it to obtain corrupt user data). Therefore, it didn't have corrupt user data when it rebuilt the userdata folder. Then the game launched. My kid made a new user and has to start over. But whatever, he's 4 and he's happy and now he doesn't have to use my phone to play PVZ. He can use his mom's computer again.
Thanks Player o8rqt63i that worked me too, it's a shame the staff here didn't think of that, & seemed to care less about helping too. Maybe they should do away with saving userdata in the cloud on this game.
Thank you this helped me as well!
la soluzione indicata non funziona ho provato varie volte a cancellare user data da programm data anche nel cestino. ho risolto installando nuovamente su un altro pc su cui era presente plants vs zombie e sostituendo (quando te lo chiede) i data locali a dati su cloud. poi tornato sul nuovo pc, miracolo! funziona
installa ea app su un altro pc sostituisci i dati cloud con i dati locale
After erasing the files I also had to disconnect from internet and agree to create a new profile. I guess in my situation it was the online save that got corrupted.
