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Re: Frosty pack with New Abilities (Future parrot and Dark Garlic drone)

I was hoping to see if the new abilities were decent, but I've come unstuck.

Since the new upgrades became available, I wanted to buy them both at the same time, but when viewing their offer for one of the upgrades, the option below it only says "Buy It Now" instead of "Add To Cart" ( this is for the PS4 version). I don't like the idea of buying them separately, because I wanted both upgrades immediately. Anyway, after I bought them, I returned to GW2, expecting the new items to come through, but nothing happened. 24 hours later, they still haven't showed up. The offers for both upgrades are still visible in my mailbox in-game, even though I've bought them.

I need an explanation from the dev team, and if there isn't one, my $30 went down the drain.

18 Replies

  • pandareno1999's avatar
    pandareno1999
    Hero+
    8 years ago

    That's another reason I'm holding out.  Although it has not happened to me yet, there are WAY too many reports of people not receiving the various upgrades after paying for them on PS4.  Sony blames EA and EA blames Sony.  You need to try to get a refund from Sony, which I understand will take a bit of work.  Good luck!

  • @SonicMaster92

    Bud you have to go into the vending machine where you buy card packs then press triangle to open the "gift". These 10 dollar packs give 3 separate characters, a new ability, 100 yellow stars and 50 rainbow stars with one of the three characters being a legendary. If you have all of the characters then don't buy the packs. It's not really a big deal, but the abilities themselves are actually pretty solid.

  • SonicMaster92's avatar
    SonicMaster92
    8 years ago

    I said nothing came up for me after buying the packs from the store together. The items aren't visible in the sticker shop.

    And the process of getting a refund from Sony is way beyond my understanding.

  • Sonic, try shutting down your console, then restarting it (as well as obviously the game).

  • SonicMaster92's avatar
    SonicMaster92
    8 years ago

    Since you showed me the link, I went through it, answered what need to be asked, and I'm hoping that in 72 hours time, I get an answer to my problem.

  • dwooten77's avatar
    dwooten77
    8 years ago
    @SonicMaster92. Try going back to your mailbox. Instead of saying view offer it should say accept gift now. It’s a simple oversight that I made as well.

  • @dwooten77 wrote:
    @SonicMaster92. Try going back to your mailbox. Instead of saying view offer it should say accept gift now. It’s a simple oversight that I made as well.

    I'm telling you, it's still not visible in the stickershop. It's not an oversight.

    I bought the packs direct from the PS Store, not by going there via the GW2 mailbox, because I wanted to buy the upgrades together as a bundle.

  • dwooten77's avatar
    dwooten77
    8 years ago
    Just trying to help. Sorry you’re having all these issues.
  • Does anyone know if these skills can only be obtained by buying these packages or can be obtained in another way in the future in the game (With Rux for example)?

  • I received a response from PlayStation Australia about the issue I'm having with the two upgrades for GW2. It'll hopefully be sorted out within the next 24 hours (at the time of this post).

  • Anonymous's avatar
    Anonymous
    8 years ago

    @orochi_snk wrote:

    Does anyone know if these skills can only be obtained by buying these packages or can be obtained in another way in the future in the game (With Rux for example)?


    For now they are exclusive to the packs. There is a small chance that it will appear in the future for sale from RUX. But, I expect that will be a very long time. Imagine how you would feel if you spent $20 on two abilities only to have RUX bring them a few months later. That would basically be theft on EA's part. Again, there is a chance but I wouldn't get your hopes up.

  • Anonymous's avatar
    Anonymous
    8 years ago
    I was wondering the same thing.

    The after party pack that had the mood shield for the citron listed the abilities as rux abilities so it could be assumed that the citron shield would be available sometime thru rux at a later date.

    The packs available for these new abilities, do not list them as rux abilities so who knows if they'll ever be available thru rux.
  • Anonymous's avatar
    Anonymous
    8 years ago

    @bigoldbagofcrap wrote:
    The packs available for these new abilities, do not list them as rux abilities so who knows if they'll ever be available thru rux.

    Hopefully, they wouldn't be dumb enough to make them paid exclusives. They've already started digging themselves into a hole, upgrading their shovel wouldn't help anything. 

  • I have no problems with them trying to make revenue for the game as long as eventually rux will sell them to us for coins.  

    All games have pretty much migrated to micro transactions to fund future and current projects its business, just don't leave out the ones 

    that have been there the entire time.  I have 3 accounts with this game and will not pay out that price lol

  • asukojo's avatar
    asukojo
    8 years ago

    I'm not buying them since I have all the character and for $20 I can get a new game for the whole family.

    I was playing this weekend, I never see anyone using it or get killed by it. I guess parents agree this's not a worthy way to spend their precious money.

    I guess it will take a year before this will be sold by Rux (until the one bought it forget about how they get it).

  • ^---I think the 10 dollar price is totally worth it if:

    A) What people pay for the product actually gives them the product (which people are complaining that the money does not do).

    and

    B) People do not have the characters in the pack.

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