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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Re: [New Report] PvZ Heroes Crashing on Android

@nbd481i1k30q merged yours with a larger thread. This is being worked on and the team is looking to get the game updated!

Cheers!

4 Replies

  • bhigz88's avatar
    bhigz88
    2 years ago

    Still occurring for me. Oddly enough the last few weeks it magically just started working again, then yesterday it started to act up again.

    • Product: PvZh
    • Platform: Android 14
    • Device Model, Manufacturer, and Operating System Version: Pixel 7 Pro
    • Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which): no, happens on cellular, several wifi networks and with both turned off.
    • User ID: Can't get in to see
    • Date/time issue occurred started again on 2/21/24 constantly
    • What type of issue do you have? Game freezes when loading. If i tap the screen i get "pvz heroes keeps stopping" and the app forces closes
    • Which mode has this happened in? Can't get to the point to pick a mode
    • Which part of the mode? Above
    • Summarize your bug:Above
    • How often does the bug occur? constantly
    • Steps: How can we find the bug ourselves? 
    • What happens when the bug occurs? Game freezes
  • Have same issue here is my info

    •Product: PvZh

    • Platform: Android 14

    • Device Model, Manufacturer, and Operating System Version: Samsung Z flip 4, 14

    • Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which): no, happens on cellular, several wifi networks and with both turned off.

    • User ID: Can't get in to see

    • Date/time issue occurred started again on 2/21/24 constantly

    • What type of issue do you have? Game freezes when loading. If i tap the screen i get "pvz heroes keeps stopping" and the app forces closes

    • Which mode has this happened in? Can't get to the point to pick a mode

    • Which part of the mode? Above

    • Summarize your bug:Above

    • How often does the bug occur? constantly

    • Steps: How can we find the bug ourselves? 

    • What happens when the bug occurres: Same as everyone else it freezes

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @wrials @bhigz88 Thank you. Your information has ben notated. I am keeping track of these and updates on the game. Waiting for the approvals and mobile approvals. Should not be much longer on these updates.

    Cheers!

  • bhigz88's avatar
    bhigz88
    2 years ago

    So, it let me in earlier today for the daily, and again now. Don't see that an update has came through yet.

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