Re: [PC] Plants vz Zombies - "We could not activate on this computer"

hi, are you english native speaker? if not try to change your game language from your native to ENGLISH.
it should make the game work
otherwise try this 
https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/Plants-vs-zombies-broken/m-p/13172895/highlight/true#M145905  "in2action" user found another solution

still not working ☹️

I can't access my game?PVZ 1

Hi, I have the same problem as you, did you manage to solve it. I've been losing my mind over this problem for a month

So, how long could it take to fix this problem? Its ongoin for over a month now... :/

Hello, All

We wanted to follow up on this one. Can you confirm if you have followed the following steps to see if these resolve the error?

Delete EA License Files:

• Make sure the EA app is closed.
• Press the Windows key and "R" at the same time.
• Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
• Enable View Hidden Files and Folders
• Delete all files in the "License" folder.

Please clear your temp files:

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
• Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
• (If some files or folders can't be deleted, reboot and try again.)

Log back into the platform you play on, repair the game, and launch again. If you get the same error, please post the following

• Attach the EA App Error Report ID Here
• The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
• Screenshot of your give still giving the error(s)

Thanks! This worked. Glad to be able to play again.

I deinstalled Origin and installed the EA-App.

But the problem still exists: When I am told to activate the game and put in username and PW, the system tells me they are wrong (but I use them to log on to the app the the forum).

If I choose "create new account" I am told, I was offline, however.

Same if I choose to put in a serial number

Same, also when i repair and open the game again, it creates the "71592.dlf" file again in the "License" Folder.

Hey! Just to say that I'm still unable to play Plants vs Zombies GOTY edition since the EA App replaced Origin (we are the 17th of march 2024), even though I've tried multiple times the fixes mentioned. Even some fixes as changing the language that did work before don't work anymore.

Hope you guys don't forget us !

@IGNOR4NCE_HF 

This is still being looked into with different teams as older titles are getting similar errors:

As of now, below are the steps that should resolve it but may not be for everyone! The idea is to get rid of all files relating to the game from the PC, so the download provides a fresh install with no older files within the registry or documents.

Delete EA License Files:

• Make sure the EA app is closed.
• Press the Windows key and "R" at the same time.
• Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
• Enable View Hidden Files and Folders
• Delete all files in the "License" folder.

Please clear your temp files:

• Press the Windows key and "R" at the same time
• Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER"
• Your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
• (If some files or folders can't be deleted, reboot and try again.)

I uninstalled the game. Installed it again changing the language to English. It works !!! Uninstalled again and changing the language to French, and : IT WORKS !!

I followed all of your steps and it now works again! Thank you so much!

I am having the same problem. Things I've done in the past to make it work are no longer working. I really love this game and am very sad that I can't play it anymore. 

Hello, I also have that problem. I already deleted every single temp file and license too. But I still get that error