Forum Discussion
8 Replies
- Anonymous11 years ago
it still says the application was unable to start correctly what does this mean and what do i have to do?
- EA_Nils11 years ago
Community Admin
@xVaNxVliEtx26 Hi, what do you mean with "still"? Previously you were reporting a separate error. Could you please restate exactly what you are clicking on on your end, and what error message you experience?
Regarding the updating process, if there are still issues, follow the instructions here to make sure your User Account Control is turned on and set to notify: http://windows.microsoft.com/en-ie/windows/turn-user-account-control-on-off#1TC=windows-7
Cheers,
Nils
- Anonymous11 years ago
before it said there was an update and i thought that was the reason why it was not working but i updated and its still not working!
- EA_Nils11 years ago
Community Admin
@xVaNxVliEtx26 Hi,
Thanks for your reply, I have moved your thread to the PvZ GW - PC Troubleshooting forums.
Is this the same issue as reported here: http://answers.ea.com/t5/PvZ-Garden-Warfare-PC/PVZ-Main-Win64-Retail-launch-error/td-p/3042852 ?
Cheers,
Nils
- Anonymous11 years ago
Yes it is! Thanks for replying
- EA_Nils11 years ago
Community Admin
Okay, as per that thread, it would be helpful to get a report of which file exactly appears to be causing the crash.
You should be able get these Crash Error details here:
Start -> type "Reliability" -> View Reliability History -> Find Crash -> Right Click -> View Technical Details -> Paste in here
- Anonymous11 years ago
Problem Event Name: APPCRASH
Application Name: mscorsvw.exe
Application Version: 4.0.30319.18408
Application Timestamp: 523104f3
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c0000005
Exception Offset: 00000000000986ea
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 4c0d
Additional Information 2: 4c0d4d78887f76d971d5d00f1f20a433
Additional Information 3: 4c0d
Additional Information 4: 4c0d4d78887f76d971d5d00f1f20a433
- Anonymous11 years ago
mscorsvw.exe
That has to do with .NET framework
I'd first try reinstalling, else uninstall then reinstall after a restart.
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ntdll.dll
That's a big boy... pretty broad too...
First I'd target GPU drivers, make sure up to date, uninstall/reinstall... then move to scanning windows for errors.. as I would assume at this point it's a windows corruption problem.
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cmd as admin
sfc /scannow
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Wouldn't rule out malware/virus/etc trickery a foot either.
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Curious if that is actually the crash you are experiencing or that's just some random one off crash that was on your Reliability History...as those tend to say specifically it was PvZ.exe that was the faulting app.
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