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kumaxking's avatar
kumaxking
10 years ago

Re: Used Stars to clear rubble in zombie yard, rubble came back

@EA_Jenni wrote:

Hey guys, if you lost stars you can enter a help ticket at help.ea.com

I just spoke with someone through the EA Help page, and they told me that a Forum Moderator needs to add stars back onto accounts, and that they can't do it.

My ticket number was: 22831758

5 Replies

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    10 years ago

    Hey @EA_Jenni - looks like the issue has since been resolved and stars were added 🙂

    @kumaxking - if you needed any further help let us know.

    - Andy -

  • kumaxking's avatar
    kumaxking
    10 years ago
    @EA_Andy

    Nothing currently. Just waiting on a patch to fix the tutorial bug/customization not saving. I'm afraid to spend my stars and see them disappear again.
  • jcat1218's avatar
    jcat1218
    10 years ago
    I am having the same problem right now. ALL rubble piles have reset on both side as well as the epic dock location. I have contacted EA and they gave me a link for the old game. Any suggestions? Anyone have this problem actually fixed? Seems like way too many stars to lose for a big!
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    June 2017 and problem still happening.PS4.

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