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iluminatethesky's avatar
iluminatethesky
Legend
5 years ago

Re: You have been disconnected from the PlayStation Network and the EA servers.

Hey @raufchik1

Can you try restoring the game licenses in your PS4 settings, and doing a hard reset on your Console?

Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.

Let us know if this helps.

Thanks 🙂

- iluminate

5 Replies

  • gfgfgf15's avatar
    gfgfgf15
    2 years ago
    @iluminatethesky Hi there, i am having the same problem, i just purchased the game but can’t access it, i keep getting the same error as the op mentioned, i’ve tried the fix you suggested, uninstalled the game all together then reinstalled it, checked and rechecked my internet to no avail. Please help
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @gfgfgf15 as this thread is quite old it has been closed.


    Should you continue to have an issue please create a new thread with as much info as possible.


    Darko 

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