Forum Discussion
16 Replies
- EA_Cath21 days ago
Community Manager
It looks like it's all good with the shop now. Let us know folks if that is still happening but we should be ok 🙂
- EA_Cath25 days ago
Community Manager
Hey everyone, a new update should be available in the App Store (this seems to be affecting iOS users only). Could you update your game and let me know if you can access the shop? Thank you!
- EA_Cath25 days ago
Community Manager
Thanks for the ID! I've saved it and removed it from your message since it's a sensitive information.
- Yttgffffda25 days agoRising Newcomer
My id is [removed] and I have this bug
- Denisuki26 days agoNewcomer
When I open the store the screen glitches as in the picture and I cant close it , please help !!!
- EA_Cath26 days ago
Community Manager
Hey everyone, thank you for the reports regarding the store. Could you send me in private message your player ID, so we can give some examples for the teams to investigate? Also if you could include your device name and iOS/Android version, that would be great.
Here's how to find your player ID:
- Tap the Settings cog icon in the game.
- You’ll see your Player ID at the bottom of the screen.
Thank you in advance! - i4up3g8tlhrv27 days agoNewcomer
Same issue here too, for last few days
- eui5yvvhg2bd27 days agoNewcomer
I deleted the app and reinstalled. It solved the shop glitch - and I lost years-worth of progress in this game. No one can help me recover it all. Be careful.
- FINNERSON40527 days agoRising Rookie
same it soft locks my game
- Pythantom27 days agoNew Novice
I’m unable to buy more packs.