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@Shaun_Popcap wrote:Hey PvZ friends,
We're sorry for issues you're encountering. We know its frustrating! I just had a pow-wow with smart guys and this is what we believe:
- We believe the issues with bad challenge statuses has been resolved
- Unfortunately players who were previously in the bad state are still experiencing the issue
- We need your help:
- We believe re-rolling the challenge fixes the issue. We'd love your help to verify this.
- We believe its not possible to get in this bad state anymore.
We're investigating a make-good to the community. I promise any lost progress will be handled generously. We just want this fixed!
Thanks,
-sl
Thank you for for chiming in here Shaun. I still have my completed challenge, will reroll it and we will see what happens. Hopefully when can all fix this thing together asap.
- @Shaun_Popcap Thanks for letting us know what you think is going on. We are all about taking the route that might fix things for us. Appreciate you taking the time to communicate with us 👍
- Shaun_Popcap6 years ago
EA Staff (Retired)
Is anyone able to confirm that re-rolling resolves the issue? We'd confirm this on our end but don't have accounts in the broken status prior to the change.
@Shaun_Popcap I had one re-roll post-patch and haven’t had an issue since. PS4 here. 3-4 days of correct Daily Challenges for me. I’ll update, if problems return.
- @Shaun_Popcap I was going to give it one more day before reporting back! I haven't had another completed challenge turn up since the ones I had the day after the fix - those I didn't re-roll at the time because I was able to re-do them.
- @Shaun_Popcap I’ve not had any broken challenges for days now. If I get one I’ll reroll and report back.
- @Shaun_Popcap Haven't had another problem since that initial re-roll but I have missed a day or two of quests, so I haven't done many. Looks good so far though 👍
- Shaun_Popcap6 years ago
EA Staff (Retired)
Awwweeessssooooommmmeeeee!!!!
@Shaun_Popcap wrote:Is anyone able to confirm that re-rolling resolves the issue? We'd confirm this on our end but don't have accounts in the broken status prior to the change.
Also wanted to wait a bit and test. Rerolled the broken challenge, only received normal challenges since then. Looking good so far!
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