"The application has encountered an unexpected error"

Hi there,

Could you please let us know which game are you referring to here? 

Thanks,

The game is Plants vs Zombies: Battle for Neighborville.

I'm encountering the same error with this game. 

Any insight as to what could be causing this?

@1177fb64b49cde10 Could you please share a DxDiag with us? How to gather information on your PC using DxDiag

if you were using mods then you proabley have a file called cryptdata.fll (may have gotten the name wrong), it crashes your game whenever you open the game

This should be the file you're looking for. Thanks!

Wasn't using mods unfortunately. I've never booted up the game.

I see that you don't have a dedicated graphics card, however, the onboard GPU seems to meet the minimum requirements. Since you're playing on a laptop, I suggest that you set the power settings to prefer performance, instead of energy saving. Also, if there's any other program that might be conflicting with the game, you can try a Clean Boot: How to clean or safe boot your computer. That should disable all the unnecessary background programs and hopefully fix the issue. 

Let us know how that goes,

Hello there, I'm having the same problem whereas the game or application has encountered an unexpected error and I happen to have a graphics card of RX 6550M with 4 GB of memory which I think is suitable to run this game. Any other solution?