Community ManagerHi there,
I'm sorry to hear you're unable to access the online services of PVZ GW 2. I see you mentioned that you contacted EA Help support and couldn't get it fixed with the troubleshooting steps provided. What we can do for you here in the forums is try to assist you with some further troubleshooting steps. While we don't know all the steps you've tried so far, I suggest that you start with these: Troubleshoot your connection to EA games
When I was talking to the EA Support he linked me that article, I cant do most of those things. For example I cannot link my router to my pc, I changed the WIFI channel, and i reset my time. Non of what was listed could help. I have bought the game on steam, and I open the game from steam. Should I uninstall it and reinstall it but with the EA App/Origin instead of Steam. I wish Steam could help me to see if its a issue on their end, but all of the help info links to EA. Any other info?
Community ManagerIf you purchased the game through Steam, you will need to have your EA and Steam accounts linked. To link the accounts, please check this article: Linking your platform accounts to your EA Account. Let us know if that helps.
My account is already linked to steam
