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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago
Solved

[UPDATE] lvl. 46/Maxed out Characters in PvZ GW - Character Reset in PvZ GW2

Hello Everyone As most of the community is aware, players are running into some network and character issues specifically when they hit or are level 46. This may seem like the account is...
  • Braddock512's avatar
    Braddock512
    12 months ago
    Accepting as solution for visibility purposes only

    Be advised PVZGW 2 PC players:


    We are aware of a stats-reset issue that recently came up affecting numerous players.

    As of Feb 20, 2024 3:30PM PT, all those affected by this stat-reset error should have their stats restored.

    If your stats are not restored, please reply to this thread so we can investigate your particular case.

    ___________

    Note: This is not related to the upcoming anti-cheat update or our daily fix of those affected by that issue. For more information on that upcoming update: https://www.ea.com/games/plants-vs-zombies/plants-vs-zombies-garden-warfare-2/news/pvzgw2-anticheat-update

R_yuduoduo-capr's avatar
R_yuduoduo-capr
2 years ago

Hey everyone. A hacker banned my PvZ: BfN account on PC.  All of my characters are like level 2 million and all of my stats are super high now, and I have trouble even loading into the game, and I cannot join multiplayer. I am stuck on this loading screen (see attached picture) when I even try and go into the game, won't even let me into backyard(Giddy Park), and then goes back to the "connecting to the ea server "page.

This “glitch” is the ban tool hackers have been using to ban other normal players from playing PVZ Bfn and PVZ GW2. Apparently EA devs have been on this for months and they unbanned affected people around late 2023 in PVZ GW2, but more people have been banned like me. Can you tell the team that is trying to “fix” the PvZ GW2 banning problem to unban people in PVZ Bfn as well? As I said, anyone who has the tool can ban anyone they like via Cheat Engine. 

Recently, more cheaters have appeared in PVZ BFN online games, and some players were also banned using similar stats exploits compared to the previous GW2 situation. I have seen reports of a similar occurrence as of yet, and I hope the unban waves you do in GW2 can apply to Bfn as well.

So I appeal to you all here for a solution.

Thank you in advance.



EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@R_yuduoduo-capra I am on it. Please do me a favor and post the info I need on this thread for me. I need as many players as I can posting info on that thread so I can get it sent over to the team.