Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

You are too young or don’t have the correct permissions..

Hi, playstation 4. My son is age 11 and has a playstation sub-account. He has entered a new online access (voucher) code to allow him play games online. However, when he tries to play his ne...
  • Anonymous's avatar
    Anonymous
    8 years ago
    Hi,
    I had the same problem. I figured out that when I went to parent controls / sub acct I was still using my sons acct. (so it still wasn't giving me authority to change online settings)
    What I did was switch controllers and hit the PlayStation button so it would recognize me as the parent/ (my acct) and went to setting from my account, parental controls , and Sub account . And then from there I changed the settings. IT WORKED!!! You just have to set up an EA acct and they will send you an email to verify your the parent . I spent an hour trying to figure this out. My kid was so stressed from waiting and so was I! I hope this helps .
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
8 years ago

@Quinn_Mallory If your child is underage then they will not be only be able to play the offline aspects of the games. 

Anonymous's avatar
Anonymous
8 years ago
Even offline? So, it's bad. :-(
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Quinn_Mallory They will be able to play the offline modes of the game.

    • Anonymous's avatar
      Anonymous
      8 years ago
      And how can I run this modes?
      • Anonymous's avatar
        Anonymous
        8 years ago

        how on earth can my kid play this game ????????

        this game is rated PEGI 7 ..so why a kid age of 8 can't play this game ??

About Plants vs. Zombies™ Franchise Discussion

Zombies trying to enter your house? Keep them in check and discuss the best gardening techniques on the community forum.27,474 PostsLatest Activity: 2 hours ago