games

Player_vcntvugm​ 

Hello! Short version, October 2025 is a big month for technology across all devices and the internet in general. Windows 10 is ending Windows 11 and Apple are also getting heavy upgrades this month that include graphic updates - which are vital to Pogo as a browser-based gaming site.

Please ensure your Browser & System are updated: Pogo Troubleshooting Guide | EA Forums - 10424297

Currently I am able to access all the games on Pogo, however there are some players reporting issues. Currently we can see which games are under review by looking at Service Announcements posted by Pogo Sconnie here > Games Forums Home | Current Issues

If you need help or have any further questions, please feel free to reply back or post under the games forum on the Pogo website for further information.

I have been trying to play crossword cove and all my questions have (O) . If I ask for a hint only a few letters pop up, if I ask it to solve only a few letters fill in.  This is getting ridiculous to play anymore!!!!!

shw4636​ 

Hello! Sorry to hear Crossword Cove is not displaying the graphics properly. I double checked the game before replying and also checked the hint option and it is working as designed at this time.

Have you attempted any of the troubleshooting steps? If not, what you are describing sounds like it could be a browser cache or graphics rendering issue. 

Here are some steps that might help:

Clear your browser cache and cookies
Old or corrupted cached files can conflict with new game data, leading to incomplete loading or sudden freezes. How this helps: Clearing cache removes outdated data so the browser can load fresh assets without errors!

Update your browser and device
Outdated browsers may not support the latest game scripts or graphics rendering, causing compatibility issues that result in a variety of issues. How this helps: Updating ensures our devices have a clear pathway to speak with Pogo servers.

Update graphics drivers (Laptop/Desktop only)
Graphics drivers control how your hardware processes visuals. Outdated drivers can misinterpret or fail to render complex animations, leading to stuttering, crashes, etc. ➡️ As gamers we need to look for updates at least once a month, visiting the graphics card vendor’s website to get updates is best.

Additionally, you can try to Disable Browser Extensions. Ad blockers or other extensions can sometimes interfere with game graphics or try a different browser.

If you or anyone reading this is a Windows 10 user you may no longer be getting updates which could be causing a variety of issues, for more information on this please → Information for Windows 10 Users on Pogo: Understanding Recent Changes | EA Forums - 12897951

Please give these troubleshooting steps a try and feel free to let us know how it goes!