Forum Discussion
abbycattx
22 hours agoHero+
Judyjudyjudy42 mels1004SV Casino9919Bn
Hello! Sorry to hear about not loading properly for you. Anytime we see graphics scrabbled or not loading properly this points to a few different issues.
Immediate Steps to Try
Since gaming sites demand significantly more from your device than regular browsing (similar to running a mini-game engine in your browser), here are the most effective troubleshooting steps:
- Clear your browser cache and cookies - Old data can conflict with games load
- Check that your browser and system have the latest updates and patches
- Update your graphics drivers - Laptop and PC users only (very important for game rendering), I posted a very detailed explanation on why we see different color screens while gaming here > Screen Issues on Pogo
Additional Steps:
- Disable browser extensions temporarily - Ad blockers and security extensions can interfere with game loading
- Close unnecessary tabs and background applications
- Toggle hardware acceleration on/off in browser settings
- Adjust Monitor Refresh Rate - try changing it to 60 Hz (the most compatible setting)
- Try a different browser
- Ensure Pogo is on your whitelist for any antivirus or system protection
- For Windows 10 users: Information for Windows 10 Users on Pogo
I double checked the game before replying to you and it is currently working as designed, please give the troubleshooting steps a try.