Ads freezing on every game prevent any play
Can't play any games. Ads freeze and there is no remedy. reloaded ad 27 fing times and still nothing. Worst customer service on the net except for bankrupt companies. It would be nice to actually ...
Forum Discussion
I think I can possibly help and thank you for making me laugh ~ humor is always needed no matter what.
Many advertisements install cookies on our devices, leading to unnecessary clutter; therefore, it is essential to perform cleaning frequently on our devices. I would also visit YourAdChoices to opt out of companies tracking you (no signup needed - free).
How to fix freezing ads if you have Windows 11 > How to fix freezing ads in windows 11? - Microsoft Community
Additional troubleshooting:
Update Your Graphics Driver: An outdated or faulty graphics driver can cause various issues. Try updating your graphics driver by going to Device Manager>Display adapters, right clicking your adapter and select "Update Driver" (it will tell you if it needs it or not)
Updates: Ensure you have the latest update and patches for your system. Our computers have several programs running all at once, on occasion if one is trying to update behind the scenes this could cause a lag in performance.
Windows 10 users will need to research online "The End of Windows 10 in 2025" and how this may affect them now and in the future.
Try a Different Browser: If the problem persists, try using a different browser to see if the issue is browser-specific.
Check your Hardware Compatibility: Make sure your device meets the minimum requirements for Pogo. You need at least 8GB of RAM. Not having enough memory can make webpages slow to load, timeout and exit abruptly.
Close Background Programs: Other programs running in the background can use up resources needed by the game. Not all games on Pogo are created the same or by the same developer, some require more resources than others.
Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the cache on the router.
Additional Help
If you have double checked your computer and everything is up to date and clean, you can contact Customer Support for further assistance.
Here > I need help getting Pogo to work - Pogo (ea.com)
Click on Chat With Us and follow the steps to open a case and speak with someone.
Also, an EA Community Manger has also provided a troubleshooting guide for us: Pogo Troubleshooting Guide - Answer HQ (ea.com)
Membership
If you ever change your mind and decide to become a member, Pogo normally offers a membership sale during the holiday season. While I cannot confirm they will have a sale this year, it is certainly a possibility. Additionally, if you do not possess a credit card, you have the option to use PayPal.
Also, there is the EA Gift Card Pogo players can use if you are in the US.
Feedback Department
You can always post on forums; they do read them. Another way to voice our opinions is on the Pogo Homepage - at the very bottom you will see a link titled Give Feedback.
Take Care and I hope everything works out for you 🐈⬛
