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s1w2e3e4t5s_78's avatar
s1w2e3e4t5s_78
5 years ago
Solved

Bejeweled Blitz game data lost.

On my Bejeweled Blitz stats, I did have a non boosted high score of just over 330,000 , that is now on 0 and it never seems to change, the number of Meows which is not important was on 1000 but also ...
  • EA_Illium's avatar
    EA_Illium
    2 years ago

    HI @post1978 Can we try the following steps and check if anything changes?

     

    • Restart your device and modem/router then try to load your game     
    • Clear your Cache/Cookies (<-- link)   
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
    • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
    • Try another Browser (Chrome, Edge, Safari) 

    Thanks!   

post1978's avatar
post1978
2 years ago

I am playing Bejeweled Blitz on Facebook on my laptop and I've got a non boosted high score of 0 but my other friends have got non boosted high scores, also I am sure I remember the meows being on 1000 but it is down to 10 but that's not important, I will try doing a non boosted high score on my android and then refresh the laptop screen but if that don't work then I don't know what it can be but sorry I have not got a date of when this first happened. also 1 of the screenshots I will include shows a non boosted high score done by the 1 friend of mine.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

HI @post1978 Can we try the following steps and check if anything changes?

 

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)  
  • Try another Browser (Chrome, Edge, Safari) 

Thanks!   

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