Forum Discussion

19611228

Rising Newcomer

1 day ago

Bugs in POGO games

First Solitaire Home Story stopped working and now Matching Moments is not working. Neither game will load for me to get the badges that I have paid for. I pay fir my subscription to POGO and several...

bug

abbycattx

Hero+

1 day ago

19611228 ForFn2000AP

Hello! Sorry to hear a few games are not loading for you. Would you mind taking a moment to view the Pogo Troubleshooting Guide here > Pogo Troubleshooting Guide | EA Forums - 10424297

Modern devices are a bit high‑maintenance. Whether it's a laptop, phone, PC, or tablet, they can be somewhat temperamental at times. They demand frequent updates, cleaning, and configuration checks to remain fast, secure, and reliable.

Please take a moment to review the troubleshooting guide. If you continue to have an issue, please reply with the following information:

Pogo username:
Device Type (PC. Laptop, Phone,Tablet) :
OS version (Windows 10, Windows 11, or macOS):
Browsers Tested (Microsoft Edge, Google. Firefox, Safari):
Current Browser Version Number:
DxDiag File attached: (Yes/No):
Error messages or Error Images:
Screenshots showing what’s happening:
What Troubleshooting steps you've already completed:

Need help finding the information above for your device? Please view this guide > How to Report a Problem on Pogo - Complete Guide | EA Forums - 12639898