Cannot purchase gems
When I try to purchase gems the screen flashes then goes blank. I want to buy gems to play games. Please fix! Thanks
Forum Discussion
6 Replies
EA_ArrenaiEA Staff (Retired)
Hey there, @submaker100.
Let's see if we can figure out what's causing the screen to go black on you. Which browser are you using to purchase Gems? Have you tried a different browser to see if it would behave differently?
Arrenai 🐱
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- EA_Arrenai
Hey there, @submaker100. I'm just checking in.
Are you still having issues with the screen going black on you?
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
little blue line at top goes about a third of the way and stops.
- @submaker100 how do u solve the problem
Problem solved! Used a different browser and works great! Thank you!
- @submaker100 I had the same issue. I tried a different browser and it worked ok
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