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submaker100's avatar
submaker100
5 years ago

Cannot purchase gems

When I try to purchase gems the screen flashes then goes blank. I want to buy gems to play games. Please fix! Thanks
EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey there, @submaker100.

Let's see if we can figure out what's causing the screen to go black on you. Which browser are you using to purchase Gems? Have you tried a different browser to see if it would behave differently?

Arrenai 🐱

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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey there, @submaker100. I'm just checking in.

Are you still having issues with the screen going black on you?

Arrenai 🐱

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Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

  • submaker100's avatar
    submaker100
    4 years ago

    Problem solved! Used a different browser and works great! Thank you!

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