Forum Discussion

3 years ago

Solved

Can't restore Bejeweled Classic paid Version

In August and then again in September of 2016, I had purchased Bejeweled Classic, but when I download the game, it's the ads version, not the paid version. I have a samsung s22 ultra. When I try to r...

EA_Illium
3 years ago
Hi @mxprablsmheb I would recommend starting with our Troubleshooting games on Android and checking if this continues.

xnkomwbyow1v

New Novice

21 days ago

I am having the same issue! And so is my mum. We both paid for no adds and it worked for a coulple of week and now we have adds again!

EA_Lanna
Community Manager
20 days ago
Hi xnkomwbyow1v,

Could you try the steps EA_Illium shared here:

EA_Illium wrote:
I would recommend starting with our Troubleshooting games on Android and checking if this continues.

Failing that, please open a new thread and share more information. If you're not sure what information may help to know, please follow the advice in this guide:

How to Report a Problem on Pogo - Complete Guide

In the meantime, we'll close this thread here to limit necroposting older inactive threads. 🙂

Thanks,

EA_Lanna