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WindFeather6's avatar
WindFeather6
Newcomer
3 days ago

Card Scramble: Viola's Diner can't connect

card scramble :viola's diner want load keeps saying retry to connect to server just this game say this trying to get badges and can't please fix thank you

 

1 Reply

  • WindFeather6​ 

    Hello! Sorry you're running into trouble with Viola's Diner. I double checked the game prior to responding to you, and it is loading and functioning as intended and I have not seen any other reports as of yet. That being said yours should be able to work too!

    Would you mind trying a few troubleshooting steps to correct this issue? 

    Clear Your Browsers Cache and Cookies: This helps by removing outdated or corrupted data that can interfere with how a website works. It forces the browser to reload fresh files and reset saved settings, which often resolves glitches like stuck screens or connection errors. It's a quick way to give your browser a clean slate and improve performance.

    Browser and System Updates: October 2025 is a big month for technology, most of us are receiving upgrades and patches on our devices, whether they run on Windows or Apple. Even if you've already checked, it might be a good idea to check again—sometimes updates can be pending or waiting for a restart and at times after the update there are patch updates to follow.

    "Can't connect" alerts: At times this can be a sign of a weak or unstable internet connection where drops or hiccups may be occurring. If you have not done so already you may want to take a moment and turn your router off for a few minutes and turn it back on.

    This rebooting helps clear the log on our routers and is called "Power Cycling" it can help with slow or unstable internet connections that can cause games to freeze or not load properly.

    Because technology is everchanging you may also want to take a moment to view your Ethernet Cable (CAT cable) to ensure you are getting top speed from your provider. There should be a number on the cord, the best at this time is 6 and up.

    If your router is more than 4-5 years old, you may also want to view this guide > 🐲 Slay the Lag Dragon: A Pogo Player's Network Guide | EA Forums - 12705760 this has helped a few players that were having difficulties with games loading.

    Please give these steps a try and feel free to let us know how it goes!

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