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ljhammack's avatar
ljhammack
Seasoned Newcomer
1 month ago

CARD SCRAMBLE

This game is not playable.  It keeps telling me to finish tasks and to earn stars but will NOT give me the option to play the game.  Please advise.  Can't win any special events that include this game due to not able to play it

 

3 Replies

  • My problem is that I cannot use my boosters, they just flash in and out I am working a badge so I need my boosters. Please go look at the game tech people

  • ljhammack​ 

    Hello and apologies for the delayed response. Within the game of Card Scramble there are different tasks to complete, we can find these tasks in the bottom left icon that looks like a cellphone - the play button is on the bottom right-hand side. If you could share a screenshot of what your game looks like this would help determine what may be the cause. 

    Additionally, if there is a specific level you are not able to complete, visiting the official Pogo Card Scramble Forums community has lots of helpful hints and guides here > Card Scramble: Viola's Diner

  • abbycattx's avatar
    abbycattx
    Hero+
    21 days ago

    rabbitfootfern​ 

    Hello! Sorry to hear you are not able to use your boosters, I understand how frustrating this would be.

    Would you mind taking a moment to look at the Pogo Troubleshooting Guide? Typically, when buttons fail to respond, it's usually due to something on our device obstructing the contact, rather than an issue with the website itself. However, before responding I took a moment to verify that the boosters are indeed active, and they are currently functioning on the website.

    Please take a moment to view the troubleshooting guide. If you have any further questions or need any further help, please don't hesitate to reach out again. Together with other players and our EA Community Managers, we'll be happy to offer you more support.

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