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Hello! Sorry to hear Claire Hart is not loading for your properly. I purchased the episode myself to confirm that it loads and plays correctly, and it is functioning as expected.
There could be a few reasons why you are experiencing loading issues, here are some steps you can try to correct the issue:
- Clear your browser cache and cookies: Over time, stored information can become outdated or even corrupted, which may interfere with loading new content.
- Update your browser: Being that Pogo is a browser-based gaming site it relies heavily on our devices to be clean and have the latest version for compatibility.
- Update graphics drivers (Laptop/Desktop only) – Outdated drivers can cause games to crash or fail to load. Visit your device manufacturer’s website to ensure your drivers are current.
- Check system resources: If your device is low on memory or running at high CPU usage, the game may freeze or fail to load. Closing unused apps, browser tabs, or background processes can free up resources and improve performance.
Give these steps a try and please feel free to let us know how it goes!