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agypsygrl's avatar
agypsygrl
5 years ago
Solved

Days now World Class Solitaire no cards showing

Wish your techs or programmers would stop trying to "fix" what isn't broken!  Several days now the cards won't come up on World Class Solitaire.
  • EA_Arrenai's avatar
    EA_Arrenai
    5 years ago

    Hey there, @agypsygrl.

    Let's give a few things a try here to see if it improves game performance for you.

    • To start, please try our HTML5 troubleshooting. These steps are built out specifically for game performance issues like the one you describe, and have helped many people.
    • If you're on Chrome or Edge browsers, please also check out the Update on HD Games Running Slow in Chrome and Edge to see if the issue applies to you, and the fixes associated with that issue.
    • If you try the troubleshooting and still are still having trouble with World Class Solitaire, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.

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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

Hey there, @agypsygrl.

Let's give a few things a try here to see if it improves game performance for you.

  • To start, please try our HTML5 troubleshooting. These steps are built out specifically for game performance issues like the one you describe, and have helped many people.
  • If you're on Chrome or Edge browsers, please also check out the Update on HD Games Running Slow in Chrome and Edge to see if the issue applies to you, and the fixes associated with that issue.
  • If you try the troubleshooting and still are still having trouble with World Class Solitaire, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.

Arrenai đŸą

Did you receive an awesome, helpful response? đŸ‘ +XP!

Was your issue resolved by a great post? đŸ™Œ Accept as Solution

ASK. ANSWER. LEVEL UP.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @agypsygrl. I'm just checking in. How did the troubleshooting go for you?

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    Did you receive an awesome, helpful response? đŸ‘ +XP!

    Was your issue resolved by a great post? đŸ™Œ Accept as Solution

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    • agypsygrl's avatar
      agypsygrl
      5 years ago
      @EA_Arrenai Yes it is now working fine for me!! Thanks to support for helping me out.
      • EA_Arrenai's avatar
        EA_Arrenai
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        5 years ago

        That's great to hear, @agypsygrl. Thanks for the update! Happy gaming! đŸ•šī¸

        Arrenai đŸą

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