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LittleMoose53's avatar
LittleMoose53
Rising Newcomer
2 months ago
Solved

Farm Merge Valley lost currency when purchasing energy/crates/opening chests

Hi, I was playing farm merge valley, and I ran out of crates, so I went and got 2,250 gems (Best Value) went back to the game and bought crates at 750 gems you get 3,500 crates.  I did this 3x, I sho...
  • EA_Claus's avatar
    28 days ago

    Hey everyone,

    Our teams have confirmed that the purchase issues reported in this thread have been resolved.

    We have not seen any new reports recently; however, keep referring to the pinned troubleshooting steps and contact Customer Support if you do not receive content you purchased in-game.

    Thank you for your patience while our teams reviewed your reports and worked to resolve these problems.

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