Farm Merge Valley not saving progress

It appears that no one is even going to respond to our plight.  

GAME IS NOT SAVING PROPERLY, AND THIS MIGHT BE WHY???????????

October 31, 2026, 9:35pm - just before retiring for the evening last night, I had this:

• DAILY COMPLETED AT 6:45PM with 18 hours left
• My Crown Points were at 279,080 and on Level 55, (which I've been stuck on now for almost 2 weeks)

November 1, 2026, 6:03am - Upon wakening and turning on computer for the morning, and checking farm this is what I found:

• DAILY HAD RESET TO 7/10 NOW WITH 7 HOURS LEFT ON NOVEMBER 1, 2026
• My Crown Points were NOW AT 247,928 and of course STILL ON LEVEL 55.
• My trees that I FINISHED CHOPPING, were back
• my crates that I started on their 2 hour trek overnight were moved back to where they were originally and the trees were ready to harvest, NOT THE CHESTS
• My coin's OBVIOUSLY, had reset back over 32,000 crown points, and all my stuff that I set up and harvested were changed to HOURS before.
• All the MERGES for the bricks and the wood, not only went back to the lower levels, but I had rearranged them and moved them to the back of the farm.  WELL I GUESS THEY DIDN'T LIKE IT BACK THERE, they moved to their original positions.

PICTURES FROM OCTOBER 31, 2026 - APPROX. 9:33PM - BEFORE THE RESET AGAIN!

OK - NOW THE PICTURES FROM THIS MORNING!  NOVEMBER 1, 2026 - AFTER THE RESET - AGAIN, AND THIS HAS BEEN GOING ON FOR 2 WEEKS!

So, how does one explain this?????????  NO ONE IS RESPONDING, AND I WAS TOLD BECAUSE IT'S RANDOM AND NOT EVERYONE IS EXPERIENCING THE ISSUE, SO THEY DON'T CARE!  THEY HAVE TO HAVE A CERTAIN AMOUNT OF COMPLAINTS BEFORE THEY DO ANYTHING ABOUT IT! 

ONE LAST PICTURE:  CHECK THIS OUT, EVEN THE TYPING ON THIS PICTURE IS WEIRD.  CLEARLY THERE IS SOMETHING WRONG ON POGO'S SIDE, BUT THEY DON'T SEEM TO CARE!

abbycattx​ EA_Claus​ EA_Lanna​ EA_Habutai​ EA_Edu​ EA_Hux​ EA_Mai​ EA_KQB​ Pogo_Sconnie​   PLEASE HELP!  IT DOES SAY CONTACT SUPPORT IF WE ARE HAVING ISSUES.