Finished the album and did not get the 3500 in energy or the 2750 in crates. Just got a golden chest with a cosmetic item and 2 level 5 greenhouses. How do I get the proper reward this is crazy.
Attached screenshot of my energy and crate totals under 80 & under 40 after finishing album.
Farm Merge Valley^
Just a heads up i talked to customer support they advised I "give it a few more hours to see if it will appear and if not contact them again." So no help. I asked if I wake up and it's not there, what outcome will I have by contacting them again. They said they cant manually add it to my account but they would notify "the studio."
This doesn't sound good.
So Basically they are going to do nothing? what a surprise! by the way , how did you contact customer support?
Lildevilswimmer4
I am in my second day since completing the sticker album. Still no reparation.
SAME HAPPENED TO ME! I got the golden chest just like you did, a storage shed thing, and two greenhouse pieces! This is not right, I agree.
Lildevilswimmer4
How have you managed to get all those rocks grouped together? Can you move them?
Sadeyed: If you purchase rocks in the store, you CAN move them, even after they are on your board, and even while partially "used". If you see someone has a group all together, they probably purchased some.
Thanks Momzu. That makes sense. Never purchased either rocks or trees so didn't know.
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EA Staff (Retired)
