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MyclarkyIH's avatar
MyclarkyIH
Seasoned Newcomer
23 hours ago

Farm Valley Merge - Missing purchased items

Anyone else missing purchased items?  I purchased 2 gold keys from the specials box located on the bottom left of the screen and didn't get them.

 

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hi MyclarkyIH​,

    I'm sorry to hear the keys didn't drop. It might help to resync things. Could you try closing out of the browser (all windows and tabs), reopening the browser, and clearing the browser cache? Then, check whether it helped the keys populate.

    - EA_Lanna

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