Forum Discussion
9 Replies
- EA_Barry1 month ago
Community Manager
To report a post, click the 3 dots on the post in question (or the cog icon in the upper right if it’s the first post in a discussion) and choose Report.
Choose the reason from the drop-down menu and add in any extra context you feel is warranted, and we’ll look into it.If you want to report inappropriate content outside of our forums, such as in our games or other services, you can follow the steps in this article.
Thank you. EA_Barry.
- NuttyAmy1 month agoNew Traveler
Heya Barry,
Thank you for the reply. But this is on the Pogo forums, Not the EA site
- EA_Barry30 days ago
Community Manager
Thanks for clarifying. The following steps should help you report a player on the Pogo Forums:
- Make sure you’re logged in to POGO Forums.
- Find the post you want to report.
- Select the 'three dots menu' button.
- Choose a Reason to let us know why you’re reporting it. Make sure to provide any additional information.
- Select Submit.
- NuttyAmy30 days agoNew Traveler
Heya Barry, If you go to Pogo forums here, You will see its in the old format of the website, It does not have these options . Please see here and click on any post
https://games-forum.pogo.com/index.php?sid=39e0ce688e5bcb156c1ceaae9131d419
- NuttyAmy30 days agoNew Traveler
Also some sort of moderation has been needed over there for ages
- abbycattx30 days agoHero+
Hello! All of the options that EA Community Manager EA_Barry shared are correct.
- Return to the post that is causing you concern and locate the player you wish to report.
- Click on their username located beneath their mini, which will direct you to their Pogo profile.
- Follow the steps EA_Barry detailed, by clicking on the three dots ⋮ (at times it may appear as wheel/gear icon ⚙️) on the same line as their username on their profile.
In the event the player has their profile on private, you would then use the additional option EA_Barry gave you in how to report inappropriate content outside of the EA Pogo forums Community aka going through EA Help. Additionally, you can report a player through Pogo email if they are sending you emails or through Pogo Chat (hover over the comment and look for the three dots ⋮ again).
💫 Regarding moderation in Pogo Forums, Pogo Community Manager Pogo_Sconnie would be in charge of that as our Pogo Community Manager, you can reach out to him via Pogo Email or when he's posting along with players in various conversations on Pogo Forums.
Other Helpful Postings:
- Friendly Reminder: Pogo Emails & Safety
- New: Reporting Phishing Emails within Pogo Email
- Pogo – Official EA Help support
- Safety, Fair Play, and Community Guidelines on Pogo
- Getting the Help You Need on Pogo
- NuttyAmy30 days agoNew Traveler
Brilliant , Thank you very much and sorry, I'm just so used to reporting on via the post . Have a good evening :)
- NuttyAmy25 days agoNew Traveler
Heya, I did what you suggested ( Not sure if hidden posts can still be seen after I edited ) I can't speak about this publicly , But I still need help, It's like talking to a wall .
- abbycattx24 days agoHero+
I’m sorry to hear you’re feeling frustrated and that things seem to have hit a wall, I genuinely understand how that feels.
When it comes to sensitive matters, a private conversation is the best path forward because it allows the right people to look into things properly and give your concern the attention it deserves.
For your situation, the most authoritative path forward is:
Pogo_Sconnie, the Pogo Community Manager, who oversees Pogo and is best equipped to help with forum-related concerns and overall Pogo Community concerns. You can reach out directly via Pogo email, please know he may need time to respond.
EA Help, private and secure options:
- Live chat for immediate assistance
- Submit a Request: For situations that require a more detailed and private discussion
Public forums communities are only one department within a much broader network of support teams. To learn more on how this community works please check out this new guide New to the EA Forums? Start here!
I hope you get the help and resolution you’re looking for very soon. Take care and wishing you all the best. 🌷🐈⬛
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