Forum Discussion

nowhere528's avatar
nowhere528
Rising Novice
12 days ago

Garden Blast - game only loads at 22%

After they updated the game only loads at 22% then it is stuck playing on my iPad reloading plenty of times no luck 

28 Replies

  • SilverBlaze68's avatar
    SilverBlaze68
    Seasoned Newcomer
    5 days ago

    I have the same problem as well. But it’s not just Garden Blast since the update. I can’t use my iPad to play Lucky Cat, Solitaire Home, Pogo Slots, and sometimes Pogo’s Wheel of Fortune. If I want to play these games I have to use my iPhone which is newer and can handle more and faster graphics. Some of the games won’t finish loading and others re-start or reload during the game cause loss of and cumulative rewards earned as well as the loss of energy or peer ups used.

  • sparrowskye's avatar
    sparrowskye
    New Novice
    4 days ago

    SO IT HAS BEEN A WEEK and even with these responses, NOTHING APPEARS TO HAVE BEEN DONE, nor communicated.  EA_Lanna, why ask for information but not check back, and why not look into this?  Im SO READY TO GIVE UP ON POGO because of the recent emphasis on more of the same kind of game without making sure the existing games work.  is there any help out there??????

  • abbycattx's avatar
    abbycattx
    Hero
    3 days ago

    sparrowskye​ nowhere528​ EA_Lanna​ EA_Rtas​ SilverBlaze68​ boolluverQr​ lockportcowets​ PufferChickievC​ africanserasd​ pugsy9326Li​ swanton63TS​ attentionnj466​ Sheltymom​ LMW1210​ djbgolfernE​ 2279jc​ JEglover2Ik​ tobisissyFr​ cause6QMR74x​ sparrowskye​ these743​ 

    This matter has been reported, and the team is currently investigating it.

    🖥️️ It appears from the reports thus far, some Apple users are finding success by changing browsers to either Chrome or Edge. As we wait for the team to look into this further - please try changing browsers or trying another device at this time.

    Thank you for your patience and understanding!

  • these743's avatar
    these743
    Rising Rookie
    3 days ago

    8/8.   Still a member of the 22% club! 
    Trying to play on both of  my iPads!

  • ksc811's avatar
    ksc811
    Seasoned Newcomer
    2 days ago

    Aug 9. iPad Pro, Safari, loads to 22% and stops. Tried clearing cache, alternate browser, restarting iPad.  Have not been able to play GB since update.

  • abbycattx's avatar
    abbycattx
    Hero
    2 days ago

    these743​ ksc811​ 

    As the team looks into this matter here are some other suggestions 🌿

    1. Clear Safari Cache and Website Data
    Old or corrupted data can block game assets from loading.

    Go to Settings > Safari
    Scroll down and tap Clear History and Website Data
    Confirm by tapping Clear
    ⚠️ This will log you out of websites and remove browsing history. Ensure you have all needed passwords for other websites you may have active/saved so you can log into them again.

    2. Ensure JavaScript Is Enabled 

    Go to Settings > Safari
    Scroll to the bottom and tap Advanced
    Make sure JavaScript is toggled ON (green)

    3. Disable Content Blockers (Temporarily)
    Ad blockers or privacy extensions can interfere with game loading.

    Go to Settings > Safari
    Tap Extensions (if available)
    Disable any content blockers or ad blockers

    You can re-enable them after testing the game.

    4. Check for iPadOS Updates
    Outdated software can cause compatibility issues.

    Go to Settings > General > Software Update

    If an update is available for your device, install it.

    5. Restart Your iPad
    Simple but effective.

    Hold the Power button and slide to power off

    Wait 10 seconds, then turn it back on

    6. Test Your Internet Connection
    Slow or unstable Wi-Fi can halt game loading.

    Toggle Airplane Mode on and off to reset your connection

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