Garden Blast - game only loads at 22%

🌿 As the team looks into this matter here are some other additional suggestions for Apple Users 🌿

Potential Solutions:

• Try using Chrome or Firefox on Mac instead of Safari
• Check Safari settings: Enable WebGL, disable "Prevent cross-site tracking"
• Clear browser cache and cookies for Pogo.com
• Ensure Safari is updated to the latest version
• On iOS, check Settings > Safari > Advanced > Experimental Features (some WebGL options might help)

For Mac Users (Safari):

Step 1: Try a Different Browser First

• Download Chrome or Firefox for Mac
• Test if the game loads properly there

Step 2: Update Safari

• Click Apple menu > System Settings/Preferences
• Click General > Software Update
• Install any available updates

Step 3: Clear Pogo.com Data

• Open Safari
• Click Safari menu > Settings/Preferences
• Go to Privacy tab
• Click "Manage Website Data"
• Search for "pogo.com"
• Select it and click "Remove"
• Restart Safari

Step 4: Adjust Safari Settings

• Safari > Settings/Preferences > Privacy
• Uncheck "Prevent cross-site tracking"
• Uncheck "Hide IP address from trackers"
• Go to Websites tab > Auto-Play
• Set pogo.com to "Allow All Auto-Play"

Step 5: Enable Experimental Features

• Safari > Settings/Preferences > Advanced
• Check "Show Develop menu in menu bar"
• Click Develop menu > Experimental Features
• Ensure "WebGL 2.0" is checked

For iPhone/iPad Users:

Step 1: Update iOS

• Settings > General > Software Update
• Install any available updates

Step 2: Clear Safari Data for Pogo

• Settings > Safari
• Tap "Advanced" > "Website Data"
• Search for "pogo.com"
• Swipe left and delete
• Go back and tap "Clear History and Website Data"

Step 3: Adjust Safari Settings

• Settings > Safari
• Turn OFF "Prevent Cross-Site Tracking"
• Turn OFF "Hide IP Address"
• Turn OFF "Block Pop-ups" (temporarily for testing)

Step 4: Check Content Restrictions

• Settings > Screen Time > Content & Privacy Restrictions
• If enabled, tap "Content Restrictions"
• Ensure "Web Content" is set to "Unrestricted Access"

Step 5: Try Chrome or Firefox

• Download Chrome or Firefox from App Store
• Test if the game loads there

these743​ ksc811​ 

As the team looks into this matter here are some other suggestions 🌿

1. Clear Safari Cache and Website Data
Old or corrupted data can block game assets from loading.

Go to Settings > Safari
Scroll down and tap Clear History and Website Data
Confirm by tapping Clear
⚠️ This will log you out of websites and remove browsing history. Ensure you have all needed passwords for other websites you may have active/saved so you can log into them again.

2. Ensure JavaScript Is Enabled 

Go to Settings > Safari
Scroll to the bottom and tap Advanced
Make sure JavaScript is toggled ON (green)

3. Disable Content Blockers (Temporarily)
Ad blockers or privacy extensions can interfere with game loading.

Go to Settings > Safari
Tap Extensions (if available)
Disable any content blockers or ad blockers

You can re-enable them after testing the game.

4. Check for iPadOS Updates
Outdated software can cause compatibility issues.

Go to Settings > General > Software Update

If an update is available for your device, install it.

5. Restart Your iPad
Simple but effective.

Hold the Power button and slide to power off

Wait 10 seconds, then turn it back on

6. Test Your Internet Connection
Slow or unstable Wi-Fi can halt game loading.

Toggle Airplane Mode on and off to reset your connection

Chrome browser did not work for me

Aug 9. iPad Pro, Safari, loads to 22% and stops. Tried clearing cache, alternate browser, restarting iPad.  Have not been able to play GB since update.

8/8.   Still a member of the 22% club! 
Trying to play on both of  my iPads!

sparrowskye​ nowhere528​ EA_Lanna​ EA_Rtas​ SilverBlaze68​ boolluverQr​ lockportcowets​ PufferChickievC​ africanserasd​ pugsy9326Li​ swanton63TS​ attentionnj466​ Sheltymom​ LMW1210​ djbgolfernE​ 2279jc​ JEglover2Ik​ tobisissyFr​ cause6QMR74x​ sparrowskye​ these743​ 

This matter has been reported, and the team is currently investigating it.

🖥️️ It appears from the reports thus far, some Apple users are finding success by changing browsers to either Chrome or Edge. As we wait for the team to look into this further - please try changing browsers or trying another device at this time.

Thank you for your patience and understanding!

SO IT HAS BEEN A WEEK and even with these responses, NOTHING APPEARS TO HAVE BEEN DONE, nor communicated.  EA_Lanna, why ask for information but not check back, and why not look into this?  Im SO READY TO GIVE UP ON POGO because of the recent emphasis on more of the same kind of game without making sure the existing games work.  is there any help out there??????

I have the same problem as well. But it’s not just Garden Blast since the update. I can’t use my iPad to play Lucky Cat, Solitaire Home, Pogo Slots, and sometimes Pogo’s Wheel of Fortune. If I want to play these games I have to use my iPhone which is newer and can handle more and faster graphics. Some of the games won’t finish loading and others re-start or reload during the game cause loss of and cumulative rewards earned as well as the loss of energy or peer ups used.

Still having issues!  8/6/25

So now we get 2 mix n match garden blasts AND IT STILL DOESN'T LOAD!