Forum Discussion

nowhere528's avatar
nowhere528
Seasoned Novice
3 months ago
Solved

Garden Blast - game only loads at 22%

After they updated the game only loads at 22% then it is stuck playing on my iPad reloading plenty of times no luck 
safari
technical issues
  • these743's avatar
    these743
    2 months ago

     

    I don’t know what you did, but Thank You!

    I can finally get past 22% loading on both my Apple iPads still using Safari. Finally I get to see and play the “new” roll out!  Thank you thank you!

    (No clue what the ??  “No return” ???   button is though) 🤷‍♀️

     

abbycattx's avatar
abbycattx
Hero
3 months ago

🌿 As the team looks into this matter here are some other additional suggestions for Apple Users 🌿

Potential Solutions:

  • Try using Chrome or Firefox on Mac instead of Safari
  • Check Safari settings: Enable WebGL, disable "Prevent cross-site tracking"
  • Clear browser cache and cookies for Pogo.com
  • Ensure Safari is updated to the latest version
  • On iOS, check Settings > Safari > Advanced > Experimental Features (some WebGL options might help)

For Mac Users (Safari):

Step 1: Try a Different Browser First

  • Download Chrome or Firefox for Mac
  • Test if the game loads properly there

 

Step 2: Update Safari

  • Click Apple menu > System Settings/Preferences
  • Click General > Software Update
  • Install any available updates

 

Step 3: Clear Pogo.com Data

  • Open Safari
  • Click Safari menu > Settings/Preferences
  • Go to Privacy tab
  • Click "Manage Website Data"
  • Search for "pogo.com"
  • Select it and click "Remove"
  • Restart Safari

 

Step 4: Adjust Safari Settings

  • Safari > Settings/Preferences > Privacy
  • Uncheck "Prevent cross-site tracking"
  • Uncheck "Hide IP address from trackers"
  • Go to Websites tab > Auto-Play
  • Set pogo.com to "Allow All Auto-Play"

 

Step 5: Enable Experimental Features

  • Safari > Settings/Preferences > Advanced
  • Check "Show Develop menu in menu bar"
  • Click Develop menu > Experimental Features
  • Ensure "WebGL 2.0" is checked

For iPhone/iPad Users:

Step 1: Update iOS

  • Settings > General > Software Update
  • Install any available updates

 

Step 2: Clear Safari Data for Pogo

  • Settings > Safari
  • Tap "Advanced" > "Website Data"
  • Search for "pogo.com"
  • Swipe left and delete
  • Go back and tap "Clear History and Website Data"

 

Step 3: Adjust Safari Settings

  • Settings > Safari
  • Turn OFF "Prevent Cross-Site Tracking"
  • Turn OFF "Hide IP Address"
  • Turn OFF "Block Pop-ups" (temporarily for testing)

 

Step 4: Check Content Restrictions

  • Settings > Screen Time > Content & Privacy Restrictions
  • If enabled, tap "Content Restrictions"
  • Ensure "Web Content" is set to "Unrestricted Access"

 

Step 5: Try Chrome or Firefox

  • Download Chrome or Firefox from App Store
  • Test if the game loads there

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