Forum Discussion

Seasoned Newcomer

2 months ago

Solved

Gems Taken for "Regular" Games

I just glanced at my POGO account page and noticed that the Gem Transaction Record is showing gems being subtracted for just the regular games.......not any that I "purchased" with my gems. Has anyb...

technical issues

EA_Lanna
2 months ago
Hi Ferretsrluv,

Sorry, we can't look into gems through the EA Forums. Please get in touch with our support team directly. Use the steps outlined here to connect with them and they'll do their best to investigate this for you:

[POGO] How to Contact EA Support

- EA_Lanna

EA_Lanna

Community Manager

1 month ago

Hi Ferretsrluv,

It's been a while since we last heard from you. I hope that means you were able to connect with our support team using those steps to get help with recovering your gems. 🙂I'll close this thread here as a result.

Thanks and happy gaming o/

- EA_Lanna