Forum Discussion

BlueZephyr1973's avatar
4 years ago

Getting a black when trying to load Mahjong Garden

Have been trying to play Mahjong Garden for a couple of days, but it will not load - shows a black screen. What is going on? 

7 Replies

  • Hey@BlueZephyr1973,

    have you tried to delete yor cookies and/or turn off your Adblocker?
  • I don't think I have an ad-blocker and I have a paid membership (not sure if that impacts the ads or not).

    I will try clearing cookies.

  • I emptied my pogo and EA cache and still only getting a black screen. Happening with all games.

  • @BlueZephyr1973 I'm having the same problem. I go out and back in and it takes forever to load. I clear out cookies and all about 3 times a day and even ran coumputer security scan and still slow.This Pogo nonsense been going on for about a year according to previous notes I see on here. What a mess,
  • I'm so frustrated. This most recent incident has lasted over a week for me and I'm paying for the service. Guess I won't be doing that much longer!

  • @BlueZephyr1973 you didn’t say which browser you’re using. Could you try a different one than you normally use to see if it works better? Also make sure your browser had been updated. 

  • @Moogan1201 I have used 3 different ones and still zilch. Chrome,Firefox, Edge..Clear out my cookies and all about 3 times a day..Swich browsers and even run computer scans for security..I pay for all including Pogo..All I can say after almost 21 yrs..This sucks and Goodbye

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