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NuttyAmy's avatar
NuttyAmy
Seasoned Novice
4 days ago
Solved

How to report someone on the Pogo forums

Heya,

 

How can I report someone on the pogo forums for being quite nasty to other posters please ? I have looked and can not seem to find a way. Thank you

  • EA_Barry's avatar
    EA_Barry
    3 days ago

    NuttyAmy​ 

    Thanks for clarifying. The following steps should help you report a player on the Pogo Forums: 

    1. Make sure you’re logged in to POGO Forums.
    2. Find the post you want to report.
    3. Select the 'three dots menu' button.
    4. Choose a Reason to let us know why you’re reporting it. Make sure to provide any additional information.
    5. Select Submit.

     

7 Replies

  • NuttyAmy's avatar
    NuttyAmy
    Seasoned Novice
    3 days ago

    Brilliant , Thank you very much and sorry, I'm just so used to reporting on via the post . Have a good evening :)

  • abbycattx's avatar
    abbycattx
    Hero+
    3 days ago

    NuttyAmy​ 

    Hello! All of the options that EA Community Manager EA_Barry​  shared are correct.

    • Return to the post that is causing you concern and locate the player you wish to report.
    • Click on their username located beneath their mini, which will direct you to their Pogo profile.
    • Follow the steps EA_Barry​ detailed, by clicking on the three dots ⋮ (at times it may appear as wheel/gear icon ⚙️) on the same line as their username on their profile.  

     

    In the event the player has their profile on private, you would then use the additional option EA_Barry​ gave you in how to report inappropriate content outside of the EA Pogo forums Community aka going through EA Help. Additionally, you can report a player through Pogo email if they are sending you emails or through Pogo Chat (hover over the comment and look for the three dots ⋮ again).

    💫 Regarding moderation in Pogo Forums, Pogo Community Manager Pogo_Sconnie would be in charge of that as our Pogo Community Manager, you can reach out to him via Pogo Email or when he's posting along with players in various conversations on Pogo Forums. 

    Other Helpful Postings:

     

  • NuttyAmy's avatar
    NuttyAmy
    Seasoned Novice
    3 days ago

    Also some sort of moderation has been needed over there for ages 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 days ago

    NuttyAmy​ 

    Thanks for clarifying. The following steps should help you report a player on the Pogo Forums: 

    1. Make sure you’re logged in to POGO Forums.
    2. Find the post you want to report.
    3. Select the 'three dots menu' button.
    4. Choose a Reason to let us know why you’re reporting it. Make sure to provide any additional information.
    5. Select Submit.

     

  • NuttyAmy's avatar
    NuttyAmy
    Seasoned Novice
    4 days ago

    Heya Barry, 

     

    Thank you for the reply. But this is on the Pogo forums, Not the EA site

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 days ago

    NuttyAmy​ 

    To report a post, click the 3 dots on the post in question (or the cog icon in the upper right if it’s the first post in a discussion) and choose Report.

    Choose the reason from the drop-down menu and add in any extra context you feel is warranted, and we’ll look into it. 

    If you want to report inappropriate content outside of our forums, such as in our games or other services, you can follow the steps in this article.

    Thank you. EA_Barry.

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