i want to chat with someone who can actually help, is that at all possible???
your chat is worse than horrible. You should rename your help section, but there is never any help whatso ever at any time.
Forum Discussion
5 Replies
Hello! If your question is regarding account or payment issues, EA Help is set up to discuss those matters for privacy and security. If you have a question about something else, I would be happy to answer or help you find the answer.
EA_RtasCommunity Manager
@BraunLXIX Hey there!
Sorry to hear you've had unpleasant experiences with support over chat.
As @abbycattx said above if you have issues that are not account or payment related we can do what we can to help you here on the forums.
However if you do have an account or payment related issue it does need to go through support for account privacy and security.I know this is a different thread, but I'm very frustrated with several games suddenly disconnecting. Dice City lets me get most of the way through a game, then says you've been disconnected. This is not an issue of my provider. I have a very robust, wide-bandwidth connection. Can someone help?
I have been missing badges for 5 or 6 days or so. When I go to the chat, nothing is ever done. I still don't have the badges, and now the case is marked as fixed
- EA_Rtas@AngelHugsKnitter Hey there! Sorry to hear you're running into issues with those games. The team is aware of some games experiencing issues including Dice City Rollers and are actively working on those issue.
Really appreciate your patience with this
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