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indeedmr703's avatar
indeedmr703
Seasoned Newcomer
6 days ago
Solved

Jungle Gin - Cards Not Moving / Unresponsive

Why can't I do anything in Jungle Gin? Cards will not move. Something is terribly wrong!
technical issues
  • EA_Lanna's avatar
    EA_Lanna
    9 hours ago
    👉 Marking as Solution for Visibility Purposes Only 👈

    Hi Pogoians, 

    Thanks for letting us know you're running into issues drawing cards. I trying to reproduce this issue in-game but I was able to draw cards.  

    Could you give these steps a go and let us know how you got on with them (thanks abbycattx​​ for sharing them):

    ✳️Graphics Driver Update > At times these automatically update, at other times it is waiting for you to update it.

    • For PC/Laptop: Update graphics drivers (likely culprit)
    • For Phone/Tablet: Ensure your OS is fully updated (Settings > Software Update)

     

    🎯 Check for Browser Updates > October 2025 is a tech whirlwind! Windows 10 support ends, Windows 11 getting a major update, and Apple rolls out OS 26.1 across its ecosystem. Please ensure your browser and system are fully updated > Pogo Troubleshooting Guide | Updating your Browser

    🍪 Clear Cookies and Cache (often) How to > Pogo Troubleshooting Guide | Clearing Your Browsers Cache and Cookies

    📜 Pogo Troubleshooting Guide > Pogo Troubleshooting Guide | EA Forums - 10424297


     👨‍⚖️ If you have tried all the troubleshooting steps, please follow the Gold Standard for reporting an issue > How to Report a Problem on Pogo - Complete Guide | EA Forums - 12639898

    - EA_Lanna

Buttrball's avatar
Buttrball
Rising Rookie
2 days ago

Is anyone else experiencing what I am in jungle gin. It loads fine , cards dealt to me but when I try to pick up a card from the deck, the card doesn't move.when I try to move a card in my hand, it won't move..is it just us with touch screens?

 

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