Forum Discussion

1 year ago

Jungle Gin- no cards showing

On Jungle Gin, the game loads, but no cards appear. You can hear the cards shuffling, and the bot asks if you want to pass, but I cannot see any cards. Thank you for any help!

EA_Illium

EA Staff (Retired)

1 year ago

Hey @ThePhenomsLady

Thanks for letting us know what you're running into with Pogo Games, When you have a moment, could we start by giving the following steps a try?

Try restarting your device and potential your internet equipment
Clear your Web browser Cookies/Cache
Check if your device has updates, as well as your web browser
Try using your browser Incognito Mode... This may require you to sign in manually
Try downloading and using a different web browser (Google Chrome, Microsoft Edge, or Firefox)

Also, ensure your device meets the Requirements (<-- click here) to play POGO games. If you continue running into issues playing your games, Would it be possible to get the following information?

Screenname:
What Device are you using?
Which web browser do you play on?
Do you get an error message at all?
Screenshot of how your game appears...

Thanks and have a Great Day!

summatymelady

Newcomer

1 year ago

Yes, this definitely has been an issue for me with Jungle Gin. I have done everything that was suggested and still no cards.

Unfortunately, this is a problem with Spades, today there was a Spades daily challenge and I could not and cannot play the challenge, no cards!! (2024 07 17)

Anymore suggestions to make these games work once again??

Best regards,

SummaTymeLady