Forum Discussion

New Vanguard

3 years ago

Losing connection in Daily Sudoku

If I'm idle in Daily Sudoku long enough to get this: Still Playing? Press CONTINUE to prevent your game from ending due to inactivity. I press continue and continue always fails. I always...

liz4cps

New Vanguard

3 years ago

Been there; done that; not sure if I want the t-shirt...

Actually, i hadn't done the incognito mode but that didn't help either.

This problem has been happening for months, thru various and sundry updates; almost no real outages. It is only Daily Sudoku, too. I do get distracted playing other games and get the "Continue?" dialog from time to time. In all the other games, I click "Continue" and I'm back in the game without reloading. But Daily Sudoku is different; it never lets me continue.

I realize this probably isn't a common problem, but it's been happening since July. At first, I shrugged it off, but it keeps happening. It gets tedious.

- Liz

EA_Illium

EA Staff (Retired)

3 years ago

@liz4cps Thanks for going through those steps, to confirm does this happens every time you play Daily Sudoku, or is it occasional?

liz4cps
New Vanguard
3 years ago
It happens every time I'm idle long enough, so that's every time I play or nearly every time I play, often multiple times.
- EA_Illium
  EA Staff (Retired)
  3 years ago
  @liz4cps To check do you use Wifi or is your device connected via ethernet cable to your home network?
  - liz4cps
    New Vanguard
    3 years ago
    I'm using wifi.