Forum Discussion

New Vanguard

3 years ago

Losing connection in Daily Sudoku

If I'm idle in Daily Sudoku long enough to get this: Still Playing? Press CONTINUE to prevent your game from ending due to inactivity. I press continue and continue always fails. I always...

liz4cps

New Vanguard

3 years ago

This is still happening and is pretty much a daily occurrence.

Worse, I got an idle warning within a minute of finishing a game; what I did:

finished a game but did not click on "continue" afterwards; stars were not yet awarded
looked away for a couple minutes
returned to the game, glad to find I didn't get an idle warning
clicked "continue", etc, until I was awarded the stars for the game
looked away again, but for only about half a minute; I think I read one short text message and typed one short response in Messages on my Mac
looked back again

What I expected:

to see the calendar and start the next game

What I actually found:

had a "Still playing?" warning

This meant I had to refresh yet again, probably the 3rd or 4th time since I started playing today.

This makes no sense. What is the time before the idle warning comes up? Why wouldn't clicking on buttons cause the idle time to reset? Shouldn't I have at least 5 minutes before it warns me about being idle?

Again, if you cannot figure this out, please, please, please lengthen the idle time.

Note that refreshing is pain for two reasons:

I often lose the chat window (after refreshing, chat will not open, saying it's gotten disconnected)
I always lose at least a few moves, sometimes, the stars, too; sometimes, the whole game, if I've gone idle too many times on a single game

liz4cps

New Vanguard

3 years ago

What is the idle time for this game? This time, I got up for a minute and then came back and had the idle warning. It wouldn't matter if the stupid thing could be cleared easily, but being kicked out of the game so often is a real pain.

One minor improvement: I usually do get back into the chat now. Thanks for that, as I'm not losing as much.

Please lengthen the idle time or fix the underlying bug. This is still pretty tedious as I am often losing some game play. Again, other games can continue after an idle warning; I just click on "continue" and continue playing the game. There is something broken with Daily Sudoku, in particular. It never continues.