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WingzDesign's avatar
WingzDesign
Not applicable
2 years ago
Solved

Mahjong Sanctuary not working!!! No new Animals for 3 years either!!!

The new levels for Mahjong Sanctuary will not open and in the past as well as now the promise of new animals is a lie!!

  • EA_Illium's avatar
    EA_Illium
    2 years ago

    Hi everyone -

    Thank you to everyone who has reached out regarding the issue with accessing levels 1601-1625. We acknowledge that several players are experiencing difficulties and can see these levels but are unable to access them.

    After a thorough review, we have identified that the game currently stops at Level 1600. At this time, levels 1601-1625 have not been officially released. We apologize for any confusion or inconvenience this may have caused.

    - sconnie

    Find the service update here.

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  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi everyone -

    Thank you to everyone who has reached out regarding the issue with accessing levels 1601-1625. We acknowledge that several players are experiencing difficulties and can see these levels but are unable to access them.

    After a thorough review, we have identified that the game currently stops at Level 1600. At this time, levels 1601-1625 have not been officially released. We apologize for any confusion or inconvenience this may have caused.

    - sconnie

    Find the service update here.

  • BreeZee66's avatar
    BreeZee66
    Rising Newcomer
    2 years ago

    I'm having the same issue with Level 900. I've beat it numerous times but can't move past. 

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