Matching moments - Can't make a Move

Hi folks, 

We'll do our best to share information or advice to help you out with your issues in Matching Moments as best we can. 

Right now, though, it's not clear what the issue is. It looks like a few different things are getting mixed in this thread, which makes it challenging to share relevant advice that applies to everyone reading it. 

To help us out, could you please reply with the following infoso we can get a better idea of your specific:

• What's happening in your game:
• Are you seeing an error message? If yes, please share a screenshot
• Does this happen on a particular level each time?
• What device are you playing on
• What browser are you playing on
• Describe what troubleshooting steps you've already tried

From there, I'll split different replies into their own dedicated spaces for specific issues, and share recommendations to help.

- EA_Lanna