Matching moments issue

Hi ms6259​, 

We haven't heard from you since you opened this thread. We're hoping that means the iPad error resolved itself and you've been able to get back to enjoying Matching Moments. 

We'll close this thread here. Thank you and happy gaming,

- EA_Lanna

Hi ms6259​, dropping in to see how you're doing! 

Did the troubleshooting steps help you with the error message on your iPad? 

- EA_Lanna

Hi ms6259​,

Could you pop up a screenshot of the error message you're seeing?

In the meantime, could you give these steps a try on your iPad:

• Restart your iPad (turn it off fully, and back on again)
• Check that your device and app have the latest updates.
• Close apps running in the background.
• Clear your Safari cache.

 

- EA_Lanna